Shipping, Delivery & Returns
Bargain Wholesale encourages its customers to pursue their own freight rates and carriers. However, BW has special rates with a variety of shipping companies and will help customers by arranging freight at the lowest cost we can find. Your salesperson will contact you with the rate and if you confirm, the freight cost will be added to your invoice. All LTL (Less Than Truckload) orders will be carefully checked, stacked high and efficiently wrapped on pallets. If you have any further questions or concerns about shipping please send an e-mail to MiguelR@bargainw.com.
Please expect a delay during the busy holiday season, unforeseen emergencies or natural disasters.
Bargain Wholesale warns customers that we do not recommend shipping liquid or fragile items on orders designated as the most price-effective shipping method to be via UPS (United Postal Service). However, with a completed faxed or scanned disclaimer form, we will at customer’s discretion fulfill the order and ship via UPS. The disclaimer form must have the customer’s signature, which consents to remove liability from Bargain Wholesale. We will not be held responsible in any way for damages nor cooperate on any claims filed should any damages occur during the UPS transit.
Each shipping estimate is uniquely based on the order’s weight, cubic measurements, and the delivery destination provided. If changes are made after your order is submitted, your salesperson will provide you with a new shipping estimate.
All shipping estimates are NON-BINDING and may be subject to additional verification and service charges needed at the time of shipment. The actual total charges will be determined at the time of shipment.
Payment of freight charges is always the responsibility of the buyer. The buyer bears the cost of the shipment, owns the goods in transit and is responsible for filing any damage claims also known as FOB Origin and Freight Collect. All freight charges that are prepaid with a credit card are subject to a 3% charge. PLEASE NOTE: ALL FREIGHT CHARGES ARE STRICTLY ON A COLLECT BASIS.
Residential Delivery Charges
All shipping companies (with the exception of UPS and FedEx) have an approximate $50 standard fee applied to all residential deliveries. Shipments with a residential destination are also subject to a fuel surcharge, and extra accessorial charges when there is a required or request for a lift gate, call before delivery or inside delivery.
International Shipping Charges
Our shipping department seeks the most economical shipping rate and assists international customers in every possible way but we are not liable for knowledge of foreign taxes or charges that might be added to shipment.
Tip: International orders will find palletizing most cost-effective. All orders that complete a pallet should ideally be 1000 pounds and 80 cubic feet.
SHIPPING METHODS AND OPTIONS
Less than Truckload (LTL) Shipping/UPS
Our company works with the best trucking companies to get the highest discount on all shipments. We achieve excellent service at the lowest possible rates for all customers. However, if you are partial to a company we will work in conjunction without any problem.
Bargain Wholesale works with a wide range of trucking and transportation companies throughout the country. Customers can benefit and enjoy by getting their merchandise in the most inexpensive, fast, and safest method possible.
Our shipping companies can even deliver inside the comforts of customer’s homes, but special equipment (i.e. lift gate) is usually needed to unload and deliver merchandise, so extra charges may apply.
Limited Access Locations
Limited Access Locations require an additional $79.00 delivery charge and include, but are not limited to, schools, churches, mini storage facilities, prisons, military bases and installations, mines, construction sites, fairs, carnivals, navy piers, airports, commercial establishments not open to the public during normal business hours, and expo centers.
We supply products to exporters but we do not deliver products outside the United States. Customers must take delivery of the products in the United States and must expressly assume responsibility, in writing, for exporting the products outside of the United States and for complying with all applicable U.S. laws, including but not limited to obtaining any export authorization from the U.S. Government and preparing and submitting relevant export documents.
Bargain Wholesale welcomes customers preferred trucking company or freight forwarder. Simply provide the contact person's name, address and phone number. We strongly advise that customers find a freight forwarder familiar with their country’s import policies. This ensures a full understanding of what to expect with the shipping and receiving process.
Container Load Shipments
Every container ships out with superior quality packaging. This includes efficient and maximized use of space and every precautionary measure to avoid breaks, damages, and loss. All containers are pallet loaded (high pallets to maximize space). BW will hand load your container at an additional cost.
Customers within a 20-mile radius of our location can have their merchandise delivered (8am-5pm Monday – Friday) to their destination – free of charge! However, your final order total must meet our purchase minimum of $3500. Deliveries will be scheduled at the discretion of the shipping manager. Free shipping does not apply to locations that have limited access.
Certain restrictions apply to extremely bulky or heavy merchandise (for example, Gallons of water, bleach, toilet paper etc). The salesperson will inform you of any exceptions in your order.
*Any orders that fall below the local purchase minimum will need to provide an additional freight charge to be verified and determined by a Bargain Wholesale salesperson.
Your order will be packaged and ready for pick-up in the least possible time (usually 1-2 business days) depending upon the size of your order and the warehouse in which it is stored. Customers should first confirm that their order is ready before they come to pick up.
By Trucking Company (as arranged/confirmed by customers)
All orders will be carefully checked, efficiently wrapped and placed on high pallets to minimize quantity of pallets used. These steps help avoid extra costs and reduce the cost of freight. The customer or his trucking company should confirm with the salesperson that the order is ready for pick up. Once the merchandise is loaded upon the truck, the customer assumes all liability. Please note: Customers must arrange their own truckers and provide full information including the order# on the trucking company to their salesperson.
This is strictly based on shipments that are set up by the customer. All pick-up wrapped orders have to be routed out by the customer, which means they will need to provide their sales representative with the name of the trucking company, contact information, name, time and date of pick-up and order#.
Pick-Up Will Call
Customers picking up orders must give their sales representative a time and date for scheduling a pick-up and include the order#.
We cannot ship, deliver, or release merchandise for pickup until the order has been paid and received in full.
Bargain Wholesale accepts many forms of payment such as money orders, checks (traveler’s, electronic and cashier’s), credit cards, credit lines and wire transfers.
If you have submitted your order but forgot to add or wish to substitute or even remove items, you may do so by contacting your salesperson immediately.
You may view the current status (with real time updates) of your order(s) when you login and access the “My Account” section. From your “Account Profile” page select “Order History” and then search for either the SO/Invoice Number or Reference number for the order you wish to obtain further details on. A description of your order status will appear in the same row under the “Status” column.
You may keep track of your order(s) when you login and go to the “My Account” section. From your “Account Profile” page select “Order History” and then search for either the SO/Invoice Number or Reference number for the order you are tracking. The same row will contain its corresponding “Tracking Number” column section with a link available to click on. By clicking on the link you will be able to obtain details of your order’s whereabouts from the actual shipping company.
REFUNDS & CANCELLATIONS
Any customers with cancelled orders will be responsible for the the cost of return shipping. Also, any order that has been processed in the warehouse is subject to a 10% re-stocking fee or $40 per pallet for full quantities pallets of the same article.
MISSING AND/OR DAMAGED ITEMS
Each shipment is regarded as a piece count. This means drivers must count and sign the number of cartons and/or pallets as well as the consignee (customer) at the destination. Any physical damages or discrepancies such as crushed, opened, loose, or missing cartons must be noted on the drivers receipt at time of delivery.
Best Value Wholesaler
High quality source of wholesale items & general merchandise
Take advantage of volume discounts without membership fees
An account executive is ready to help with product, purchasing and shipping